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I called Paxton Technical Support as I've just taken over the management of a residential site that has thirteen doors individually controlled and I'd run out of fobs for two of the doors. Whilst I'm slightly better than a 'technophobe' (although not much better) I understood how to add an additional batch of fobs to an existing door, but did not have a clue what to do for another door where I had no active enrolment card. The explanations were easily understood by this layman, and whilst I started the process with trepidation, I'm actually looking forward to next week's call and eventually resolving the issue.


The meeting was very informative and well structures. It was relevant to what we do as a business and we learnt about existing and future products. We also learnt about Extranet and Training. Overall it was a very useful experience for both parties.


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