Returning Paxton Products

From November 2017, we’re updating our returns process, to help you resolve more installation issues on site.

If a problem arises, follow these three simple steps and we will get your return sorted.

Call into Support on 01273 811011, if a problem arises on site, Support will then troubleshoot the issue.

If the issue cannot be solved, you will be supplied with a returns number.

Within 30 days you can either:
a. Send the product directly to Paxton with the returns number for an exchange

b. Return to your distributor for an exchange


All Paxton products are covered by our 5 year guarantee and ultimate returns policy.

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